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  Being in business since 1982, we have had the pleasure of serving so many wonderful customers over the years. Here is what a few have to say about Northwest kitchenware..        "Excellent support beyond the positive buying experience"Mathew B- Google Review       "Best kitchenware shopping experience ever!"Thank...

All new items sold are covered by their manufacturers warranties. Duration of warranty is specified by manufacturer. Any manufacturer defects should be reported emediately to the manufacturer in question. Any physical damage /defects should be reported to Northwest Kitchenware upon purchase. Northwest kitchenware provides in-house warranty repair coverage on specific brands for espresso coffee machines....

  Our website provides an extensive amount of O.E.M. replacement parts for various brands of espresso machines.  Cosmetic parts, accessories, Milk frothing attachments as well as mechanical and electronic components. If it is not on our website, send us an email or give us a call and we will do our best to help you find it. Shop All Replacement Parts Shop Part...

Visual InspectionThorough Descaling/Decalcify processTemperature optimizationWater-count- descal reset (If applicable)Thorough cleaning of Brew-unit groupLubrication of Brew unit and all moving partsGrinder adjustmentCoffee Dosage adjustment (if applicable)Thorough cleaning of coffee spoutGeneral cleaning of steam wandCheck and clean grinder blades (if applicable)Thorough testing of all functions and...