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Warranty: New Items
All new items sold are covered by their manufacturers warranties. Duration of warranty is specified by manufacturer. Any manufacturer defects should be reported emediatly to the manufacturer in question. Northwest kitchenware provides in-hopuse warranty coverage on specific brands for espresso coffee machines. Please refer to service center page for list of brands.
Refurbished/ Used items are sold with a "Limited Warranty" that covers labor charges but does not include cost of replacement parts. Any replacement parts are to be paid by the customer. Duratrion of Limited Warranty is specified at time of purchase and is based on age and condition of item at time of purchase.
All Refurbished/used items can be tested at time of purchase to ensure customer satisfaction.
Open Box/ Display models: Include complete manufacturer warranty at time of purchase and will be honored in-store or by manufacturer directly, depending on item.