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Important Notice - COVID 19
Due to covid 19 closure please expect delays in shipping as Canada Post may be experiencing a high volume at present.
Northwest kitchenware offers a Premium Shipping and Delivery Service with the co-operation of Canada Post.
All items are inspected and or tested prior to shipping to ensure quality control.
All items shipped with Northwest kitchenware have insurance applied to ensure optimal coverage of your purchase.
All items shipped will require signiture upon delivery.
Coupons or promotions for Shipping does not appy to open box/ Demo or refurbished model products unless specified on item description. Free Shipping only offered in Canada in conjunction with item promotion only as specifiied at time.
Curbside Pick Up Option
Orders can be placed for contactless Curbside Pick up. Upon checkout please select "Pick Up" at store location. You will be contacted by telephone to the phone number you have provided for confirmation of order and pick up schedule. Items purchased for pick up will not be released prior to confirmation. Upon confirmation you will be provided instructions on how to proceed.
Valid photo ID must be provided at time of pick up. ID information must correspond to order information for valid pick up. If ID information is invalid, purchase will not be released.
Same Location Shipments
Multiple shipments to the same address can save you money. Contact us to make arrangements.
*Please allow 4-10 days (depending on size and destination) for delivery on in-stock items. Shipping dates are subject to change based on availability of product(s). At check out there will be a space to enter a personal message or a special request for Northwestkitchenware.com
* If purchased item is not available, Northwest kitchenware Co. reserves the right to offer an option of substitution of a product with one of a comparable application and or price point otherwise customer will recieve a full refund for the3 purchase amount issued by Paypal.
Greater Toronto Area and Ontario
Product(s) Pick Up is Available at Vaughan Showroom/ Store Location.
Outside of Ontario within Canada
Product(s) will be shipped via Canada Post Ground Service unless determined otherwise by Northwest kitchenware.
Shipping charges are calculated and determined by the weight of package and postal code (distance traveled)
Outside of Canada- United States
United States shipments are subject to a flat rate.
Please note* All shipments expedited to the United States are subject to U.S.A. customs and duties. These fees are unknown at point of purchase and are determined only by the United States Government customs office.
Please note that we insure all our product shipments with Canada Post. Please inspect your package when you receive it from Canada Post. If you notice any damage from shipping (inspect the shipping box when you receive it for dents etc.)
Please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy.
Please call Canada post immediately at 1-866-607-6301 and report the damage. Make sure that you keep all packaging (boxes, shipping labels, etc...)As Canada Post will require to inspect the package. Please also contact Northwest Kitchenware to notify that your product (machine) was damaged in transit.