Ontario
Product(s) Pick Up is Available at the Woodbridge Store Location.

Outside of Ontario
Product(s) will be shipped via UPS Ground Service

Northwest kitchenware offers a Premium Shipping and Delivery Service with the co-operation of UPS.
All items are inspected and or tested prior to shipping to ensure quality control.
All items shipped with Northwest kitchenware have insurance applied to ensure optimal coverage of your purchase.

Same Location Shipments
Multiple shipments to the same address can save you money. Contact us to make arrangements.

*Please allow 10-14 days for delivery on in-stock items. Shipping dates are subject to change based on availability of product(s). At check out there will be a space to enter a personal message or a special request for Northwestkitchenware.com

* If purchased item is not available, Northwest kitchenware Co. reserves the right to offer an option of substitution of a product with one of a comparable application and or price point.

Shipping Damage

Please note that we insure all our product shipments with UPS. Please inspect your package when you receive it from UPS. If you notice any damage from shipping (inspect the shipping box when you receive it for dents etc.)
Please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy.
Please call UPS immediately at 1-800-742-5877 and report the damage. Make sure that you keep all packaging (boxes, shipping labels, etc...)As UPS will come to inspect the package. Please also contact Northwest Kitchenware and Gifts to notify that your product (machine) was damaged in transit.